I’m a huge foodie, which means I love going out to enjoy a nice meal. But who doesn’t? I’m a very easy customer 99% of the time — unless you’re a total douchebag.
You see, if I’m going to spend good money then I expect to have a very relaxing and easy experience. If I wanted anything otherwise, I would just sit my ass at home and make food myself. Alone. Am I right?
ANYWAYS, the weather in Los Angeles is so divine that all I wanted all week was to sit outside and enjoy the sun after being cooped up in our offices working my ass off while trying to plan a trip overseas in 10 days. So my best friend Charlene and I decided to head over to Main Street and go to one of the outdoor restaurants, Areal.
I’ve been to Areal for brunch before and it’s always crowded but both the food and service are usually solid. Keyword: usually.
I don’t even know where to start. It’s been 5 hours since “foodgate” and I’m still trying to wrap my head around it. Let’s start from the beginning, shall we?
We get there and everyone is such a mess that they can’t even keep track of the “120+ reservations” they’ve got for the day. It took 15 minutes just to put our name down. Once we are finally seated, no one even comes to check in on us to see if we want to get some drinks started. After about hmmm 15 or 20 minutes, I had to track down a server and force him to take our order even though he wasn’t assigned to our table. Never leave a hungry bitch abandoned.
Our actual waiter decides to show up to deliver our coffee drinks and here’s a little bit about how our convo went:
Me: Excuse me, sorry but, is this almond milk?
Waiter: Well, did you ask for almond milk?
Me: Yes, I don’t drink regular milk.
Waiter: Then it’s probably almond milk.
Me: Uhm…okay…hold on a sec.
*Gives milk to Charlene and has her taste it.*
Charlene: This is cream.
Me: Thought so. Can I please have almond milk?
*Waiter goes to get almond milk and comes back*
Waiter: We are out of almond milk.
Me: Okay, so can I have soy milk please?
Waiter: *clearly annoyed* Yes.
UHM. OHHHHKAY. Who the flying fuck talks to a customer like that? “Well, did you ask for almond milk?” No shit Sherlock, I’m not a moron who just randomly demands things depending on my mood. My father taught me to always respect the restaurant service, tip well, and be polite so I didn’t say anything after he just treated me like shit. Maybe he’s going through something, maybe he’s had a bad day, who knows. This hungry bitch decided to just shut up for once.
After that, the waiter was scared to even come to our table. He would ask us if we needed anything while he was walking away, and if by chance I caught him to ask for some more hot coffee, he did not seem pleased. Halfway through the meal I think the fool maybe realized that I had to tip him because he did a complete 180.
The bill comes and what do we see? A $6 charge for spinach. HUH? In what world does a restaurant charge you $6 to add spinach to your eggs? At this point, like sorry, I could not contain my attitude and made him remove the charge. While he was doing so, I heard him and the woman there talking shit about me! Are we for real right now?! What happened to the customer is always right? I used to work as a sales girl — I’m well aware of the rules here.
I could not wait to just get the fuck out of there.
It’s too bad that the food there is pretty good, because that entire service experience was a disaster.
Maybe I’ll be back, maybe I won’t. xo NM (and Charlene)