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Business Etiquette: How To Stand Out At Your Job

Business Etiquette: How To Stand Out At Your Job

Cristian David is the Team Leader at the Keller Williams Brentwood office and I got to discuss all things c davidbusiness with him! 

Through coaching, training and consulting for the past 9 years, Cristian has been a part of starting and building businesses from the ground up. He’s the absolute best in the biz, one of my personal friends, and I am so excited to share his useful tips and tricks with you!

Give Me Mora: You deal with all types of people all day, everyday, but for people who are young and either about to graduate or thinking about changing jobs, what is the one thing that you would say to them to make sure to do?

Cristian David: I’ve always known what I’ve wanted and I think having that clear vision of what you want is important. If you look at some of the young kids like yourself who are earning some kind of success in their field, it’s because of the fact that they are very determined — they have a clear vision of what they want. I wish that our ‘youngsters’ would be more clear. I think that may be starting in schools because no one is really teaching that. There is a sense of entitlement that these young people are starting to have. When I left Romania I was 22, and I was very successful, but when I moved to the United States, I had to start from the ground up all over again. But I said this is what I need to do, I need to pay my dues and go up. I think that a lot of young people feel entitled to things. You know, you still have to earn your place. I think that the advice I would give is learn and be humblelearn how an organization works, learn the right way to say things, check your grammar and spelling, be aware of your environment and be considerate.

GMM: What is the one thing etiquette-wise someone should not do in business?

CD: One of my pet-peeves is being late…being arrogant…not being learning based. There’s nothing wrong with being a little cocky if you own it once in a while. I think when you are not in that high place and you pretend to be, that is a big problem. And most of all, do not complain! It’s never going to hurt if you work a little bit harder.

GMM: How are you able to know when to draw the line between business and personal relationships?

CD: It’s very hard to find people who understand that sometimes there needs to be a line between business mode and friendship mode. I think when you build relationships, you learn who they are and if you can expand the threshold or not. For me personally, I can’t be anything other than who I am. You’ll always get the truth from me. As an employee, you need to learn how to communicate and not be afraid to say ‘you’ve overstepped a territory I’m not quite ready to be in. It’s not a big deal, I’m just letting you know.’ There’s no magic formula to be honest with you. It’s like a family because you’re with your co-workers like 10 hours a day. You need to know when it’s time to do business and when it’s appropriate to socialize.

GMM: A big problem I’m hearing is that a lot of young people don’t know what attire is appropriate for the office…what do you recommend for an employee to wear?

CD: Represent your personality and emphasize your features. There’s nothing sexier and more professional than a woman coming into the office in a nice dress, jacket and some high heels. Then after work, you can take the jacket off and go out with a client. 

GMM: Do you think it’s appropriate for a girl to wear a dress that shows her knees? How short is too short?

CD: Well, if I can see your ass, that’s a problem! *laughs* I think it should be a little longer than halfway on your thigh, because you never know how it is when you’re sitting. I also think fitted pants can be sexy and professional. Men: wear jackets, wear suits. It’s so professional and so classy. Whether you wear a tie or not, it’s up to you. 

GMM: We love men in suits! Especially when they go out after work…

CD: Always have a toothbrush, mouth wash or toothpaste in your drawer. There is nothing more disgusting than bad breath. And nails! Polish your shoes and polish your nails! Men and women. I cannot stand to see chopped up nails. Speaking of hands, always give a firm handshake. For girls too. Oh! And use moisturizer — we wash our hands so often (I hope) that our hands dry out — moisturize

GMM: What do you think of work drama?

CD: We try very hard in this office not to gossip or allow drama. It never helps. Don’t do it. It adds so much tension, and charges the office environment. It’s just not a good thing to have.

GMM: What do you do when one of your employees have been wronged by another co-worker?

CD: I put people in front of each other. You have to be fair and listen to both sides at the same time. I need them in the same room so we can hash it out. We live in a society where we have so much access to check the facts. Don’t wrong your co-worker and be respectful.

GMM: Any advice for job seekers?

CD: Again, be on time. Be available. Don’t EVER not show up to a scheduled interview and then try to reschedule it. Unless something physically happened to you — but don’t lie about that either. I once caught someone who did that actually. Also, monitor your social media! I check future candidates on Facebook and LinkedIn.

GMM: What would turn you off from a potential employee that you would see on LinkedIn or Facebook?

CD: Too much anger or too much drama about politics and religion. Too many opinions or naked photos. I like a little bit of fun, jokes, videos — I like to see that the person is well-traveled and well-rounded. Also, someone who doesn’t have an updated LinkedIn. It’s so important to be updating. I even get upset at my agents here when they are not updating their socials.

GMM: What about those who take a lot of selfies?

CD: That’s one of the things I don’t like. And sometimes you look at people’s friends and see what they’re like. Your friends say a lot about who you are. 

GMM: Thank you so much for all the helpful advice! xo NM

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